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Shipping information

100% Free Shipping!!
(All the listed prices include shipping fee already)

MyCarmate.com ship worldwide and all the orders are shipped from Hong Kong and shipping fees are included in the list prices.
All orders are processed upon receipt. Actual shipping time is contingent upon availability of merchandise. Most orders are shipped within 2-4 days after receiving your order and payment. All orders are shipped via Postal Service, DHL, UPS. The estimated delivery time are listed as follows:

Shipping Courier

Delivery Time

Standard Postal post (Air mail)

7-14 days

DHL service

5-7 days

UPS/FedEx Express (25 kg and over)

5-7 days

Express Postal Post (Speed Post)

5-7 days

We make use of Standard Postal post for all parcel less than 2KG. Customers can pay more if express or registered service is needed. Tracking numbers are only provided when using express or registered service. Contact us, sales@mycarmate.com, if you need express or registered service or have any further enquiry.

No orders are processed or shipped on Saturdays or Sundays.

For customers who pay by paypal, MyCarmate would only ship the purchases to the confirmed address of the paypal account. For customers who pay by western union, customers are responsible for providing a full valid address, including apartment number if applicable, for delivery.

Customers are responsible for arranging mail forwarding if they are moving, and for putting a vacation hold if they do not anticipate that they will be at home when the package is due to arrive. Customers are entirely responsible for ensuring the receipt of the package, and MyCarmate will not be responsible for returned orders due in part by customer negligence.

Shipping insurance is optional but strongly recommended. Buyer assumes all risks of lost/damaged goods due to shipping if insurance is not purchased. Please contact us if you need an alternative shipping method.

 

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